Privacy
This explains what information Statue Forge ([BUSINESS LEGAL NAME]) collects, why, and what we do with it. We collect only what we need to make and deliver your statue.
What we collect
- Your design: the text and options you choose, and a snapshot image of your 3D preview.
- Contact details: name, email and (optionally) phone number, and any notes you send us.
- Delivery details: shipping name and address, collected on the payment page.
- Payment: handled entirely by Stripe. We receive confirmation that you paid and the amount, never your card number.
How we use it
To make, proof and ship your order; to email you about it (confirmation, proof, shipping); and to keep business and tax records. We don't send marketing emails unless you ask to hear from us, and we never sell or rent your information.
Who helps us
We use a small number of service providers who process data on our behalf: Cloudflare (website hosting and order storage), Stripe (payments), Resend (order emails), and shipping carriers and label services such as USPS and Pirate Ship (to deliver your order). Each only receives what it needs for its job.
Cookies and storage
The configurator remembers your current design and your mm/in preference in your own browser so you don't lose your work. We don't use advertising or tracking cookies.
How long we keep it
Order records are kept for [7] years for tax and warranty purposes. Design snapshots and proofs are deleted [2] years after delivery. You can ask us to delete your information sooner where the law allows.
Your choices
You can ask to see, correct or delete the personal information we hold about you by emailing [CONTACT EMAIL]. Residents of some states (for example California) have additional rights, which we honour.
Children
Our site isn't aimed at children under 13 and we don't knowingly collect their information.
Changes
If we change this policy we'll update the date above.